Help Center & Support

We're here to help you get the most out of Preventivi Facili for your daily business.

Need direct support?

We respond to all technical or billing inquiries within 24-48 business hours.

Quick Guide & Frequently Asked Questions

If you purchased the Premium version and changed devices (or reinstalled using the same Apple ID or Google account):

Open Preventivi Facili.
Go to Settings or tap the Unlock Premium banner.
Scroll to the bottom and tap "Restore Purchases".
The app will verify your receipt with the store and immediately unlock all features with zero extra charge.

From Settings → Data & Backup, tap "Export Archive" to save a backup file to your device or iCloud / Google Drive. On your new phone, select "Restore from File".

Navigate to Settings → Company Details and tap the logo area to select an image (PNG or JPG) from your photo library. Your logo will be cleanly positioned at the top left of all generated PDF documents.

Terms of Service (EULA)

The use of Preventivi Facili is governed by standard Store End User License Agreements (Apple Standard EULA and Google Play Terms of Service):

Users are responsible for the accuracy of line items, quantities, and tax calculations entered into generated documents.
The application is provided "as is" and is designed for work estimation and quote creation. It does not replace mandatory government fiscal certified invoicing systems.
Purchased licenses are personal and bound to your respective App Store or Google Play account.

Bug Reports & Feedback

If you found an issue or have ideas for upcoming releases:

supporto@preventivifacili.app
Please mention your device model and operating system version (iOS or Android).